A PRACTICAL ROUTE THROUGH / KNOWLEDGE TRANSFER AND DUAL RUNNING
Make the receiving team’s capability visible.
Training attendance alone does not establish that a service can operate. Supervised practice and dual running should reveal both delivery performance and the support still needed from experienced colleagues.
Discuss this challengeIllustrative service transition
WHERE TO BEGIN
Three useful decisions.
Bring the right owners together and use the questions to establish the next actions.
01 / Prepare realistic cases, exceptions and training access.
Agree the relevant owner, the required evidence and the date this decision matters to the programme.
02 / Measure performance alongside retained-team support effort.
Agree the relevant owner, the required evidence and the date this decision matters to the programme.
03 / Agree acceptance evidence and the conditions for handover.
Agree the relevant owner, the required evidence and the date this decision matters to the programme.
How Leanpro can help.
We can help establish the scope, connect the business and technical responsibilities and coordinate a practical route into delivery. The engagement can cover a focused review, a defined workstream or a wider programme, depending on the responsibilities agreed.
Explore the related consultancy serviceLeave with something useful.
Start with a working pack you can use with your team. It gives you space to record requirements, ownership, decisions and the evidence still needed.
Explore the working packLET’S CONNECT THE WORK
What needs to move forward?
Tell us what is changing, where you are in the process and where you need a clearer plan.
Start a conversationwebsite@leanpro.co.uk